Nonprofits

We are excited to announce a significant update to our nonprofit certification process at United Way California Capital Region (UWCCR) for the Our Promise Campaign and all other employee giving campaigns we manage.

Moving forward, nonprofits will no longer need to undergo an additional certification process with us.

All employee giving campaigns that UWCCR manages now interact directly with GuideStar, allowing donors to search and select nonprofits for their donations from their national nonprofit database. Guidestar verifies valid 501(c)(3) status and compliance with the CA Registry of Charitable Trusts.

Search GuideStar for Certified Nonprofits

What this means for you:

  • Your nonprofit will automatically be included in any employee giving campaign managed by UWCCR as long as your nonprofit has a valid 501(c)(3) status and is compliant with the CA Registry of Charitable Trusts.
  • No need to complete an additional verification process with UWCCR.
  • If your nonprofit has not received donations from UWCCR in the past, you can still be selected and receive donations since donors can search and select valid nonprofits via Guidestar.
Watch this video to learn more information about how OurPromise works for Nonprofits.

Thank you for your continued partnership and dedication to our community.

Frequently Asked Questions by Nonprofits

I just received a check and do not know what it is for. 

You received a donation and can access details on the Nonprofit Portal. Once logged in you can view all payout reports under New Payment Documents.

I need help on how to read my donation report. Can you help?

Start by logging into the United Way California Capital Region Nonprofit Portal, nonprofits are able to access the “About the Payment Reports” page within your portal. This page details how to interpret your payout reports. If you are still having trouble reading your payout report, please contact customer.service@uwccr.org.

How can I sign up for EFT for my payments?  

Please fill out this form and send the completed form and voided check to our Finance department at customer.service@uwccr.org.

How do I change my nonprofit’s name, address, etc. in your system?  

You can update your organization’s information on the Nonprofit Portal in the “Organization Profile” section.

How do I log into the portal? 

You can log in here: Nonprofit Portal

  • Reports related to payments after 2023 can be accessed through “New Payment Documents”. 
  • Reports related to payments prior to 2023 can be accessed through “Old Payment Reports”.
How often does United Way payout to nonprofit organizations? 

Nonprofits can sign up to receive monthly ACH/EFT payments by contacting customer.service@uwccr.org.

Nonprofits who have not signed up for ACH/EFT payments are defaulted to receive quarterly check payments.

How do I get on the list of nonprofits?  

We no longer have a list of nonprofits. A donor can give to any valid 501c3 nonprofit through our GuideStar search tool on our online workplace giving site.

I downloaded the donor detail report, but it appears there is no donor information included in the sheet, but I am receiving checks.  

You will need to also pull the “Donor Acknowledgment Report” which will provide details about the donors if they have released that information.

This report is listed in the same place as the payment detail report on the nonprofit portal.

Watch this video to learn how to find the “Donor Acknowledgement Report”.
Why is my nonprofit ineligible?  

To be eligible to receive donor-designated contributions, nonprofit organizations must meet applicable requirements set by the Internal Revenue Service (IRS) and the State of California. This includes maintaining current tax-exempt status under Section 501(c)(3) of the Internal Revenue Code and being in good standing with the California Attorney General’s Registry of Charitable Trusts. Organizations that do not meet these requirements, or whose status cannot be verified, cannot receive distributions.

If a nonprofit becomes ineligible to receive donations, we will contact donors to select a new eligible nonprofit within a 30-day window.

Who should my nonprofit contact to find out why we are ineligible? 

A nonprofit’s eligibility to receive and solicit charitable donations is determined by its status with the California Attorney General’s Office and the IRS, as well as compliance with state registration requirements. Please contact these organizations directly regarding your eligibility.