Housing Navigation

United Way and Your Medical Plan Can Help You Attain and Sustain Permanent Housing Through Medi-Cal

United Way’s Housing Navigation program utilizes your Medi-Cal membership (through California Advancing and Innovating Medi-Cal or CalAIM) to assist families and individuals with housing instability, deposit assistance and sustainability services.

How does Housing Navigation Help You?

Housing Navigation allows individuals and families who are unhoused or at risk of being unhoused to follow a path to attainable and sustainable housing. There are three key areas of the program.

A Housing Navigator is assigned to you and their job is to search and identify housing options and assist in the application process.

During this time, the Housing Navigator will identify barriers and housing needs for the individual or family and secure the funding for move-in costs.

Once suitable housing is identified, your Housing Navigator will put together documentation for your medical plan’s approval to cover some move-in costs.

There is a lifetime maximum of one request for $5,000 per member.

That money can fund security deposits, first and last month’s rent, utility deposits and even medically necessary aids.

After securing permanent housing, a Housing Sustainability Provider will help participants can work on self-identified needs or goals to maintain stable housing. These plans are custom to each individual and family and could include health care, education, substance use, financial literacy or counseling services.

Who is Eligible

There are three simple ways to learn of your eligibility which includes:

  • Be a Medi-Cal member with either
    • Health Net
    • Molina Healthcare
    • Anthem Blue Cross
  • At risk of losing housing or unhoused
  • Live in Sacramento County


  • Be 65 or older or under 21-years-old
  • Have a disability
  • Blind
  • Pregnant
  • In a skilled nursing or intermediate care home
  • On refugee status for a limited time, depending how long you have been in the United States
  • A parent or caretaker relative of an age eligible child
  • Have been screened for breast and/or cervical cancer

If you are enrolled in one of the following programs, you can also get Medi-Cal:

  • CalFresh
  • Calworks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

Income level requirements are listed on the California Department of Health Care Services website which can be viewed here.

Click here if you’re ready to see if you qualify”

Questions? Please email us at [email protected] as this allows us to more effectively track and follow through with these requests. If you would like, you may also call us at (916) 368-3001.

You can also submit the form below to see if you’re eligible and begin receiving help!

Woman holding baby with the header written above the image "Embark on the Path to Sustainable Housing"

Housing Navigation

Medical Plan Provider
How did you hear about United Way's Housing Navigation program?

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    Should you have any documentation supporting or verifying your unhoused situation, please submit that below. Suggested supporting documentation for (per Anthem) include one or more of: Eviction notice; Documentation from shelters; Documentation of being unhoused or at risk for being unhoused by service providers; PCP/specialists or outreach providers; Documentation/office visit note with diagnosis or identification of at least [one] complex physical, behavioral, or developmental health need; Medication/treatment orders; Financial statements
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