Senior Manager of Individual Giving & Action Groups


Reports to: Senior Director, Individual & Leadership Giving
Department: Marketing and Resource Development
Classification: Full-Time
Post Date: November 8, 2017
Apply by: December 4, 2017


The Senior Manager of Individual Giving is responsible for cultivating, soliciting, engaging and stewarding United Way donors within a specific portfolio. The Senior Manager is also responsible for managing United Way’s two action groups – the Young Leaders Society and Women United. The Senior Manager is responsible for achieving or surpassing goals for donor participation and giving. The Senior Manager also coordinates closely with the Resource Development department to engage, recruit and steward United Way donors and action group members within the workplace campaigns.


  • Develop, implement, manage and constantly evaluate individual engagement plans for United Way donors within a specific portfolio.
  • Develop comprehensive individual engagement plan for donors within assigned portfolio.
  • Achieve targets for donor participation, total contributions and increased donations for assigned donor portfolio.
  • Engage, steward and enhance relationships with donors in assigned donor portfolio.
  • Develop, implement and manage United Way’s Young Leaders Society and Women United programs.
  • Coordinate with Resource Development team to engage, recruit and steward United Way donors and action group members within workplace campaigns.
  • Conduct presentations about United Way and action groups.
  • Lead and manage volunteer councils for United Way’s Young Leaders Society and Women United.
  • Interface with the Finance and Operations Department on matters that include dealing with pledge processing, customer relationship management and donor designations.
  • Interface with the Impact Department on matters that include impact work, results, volunteer opportunities, etc.
  • Function as a positive and contributing member of the Resource Development and Marketing team.
  • Perform other duties as assigned.


  • Knowledge of fundraising best practices.
  • Ability to develop strong rapport and relationships with donors.
  • Knowledge and expertise of donor stewardship and individual engagement best practices.
  • Excellent communication skills, verbal and written, including the ability to communicate well in a variety of settings with a variety of stakeholders.
  • Experience and expertise in working with volunteers and volunteer committees.
  • Ability to use independent judgment and make sound decisions.
  • Ability to effectively coordinate with other United Ways.
  • Ability to build and retain quality relationships with donors, businesses and community leaders.
  • Ability to appropriately represent United Way in public settings.
  • Good proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
  • Ability to utilize social media as a tool for marketing and communication.


  • Bachelor’s degree in Business, Communications, Marketing or a related field.
  • 3-5 years of experience in fundraising and individual donor engagement.
  • Experience developing and implementing successful fundraising initiatives.
  • Experience with individual donor engagement and management.
  • Experience working directly with donors on fundraising efforts.


  • Extensive oral communication with coworkers, potential donors, media and the public in settings ranging from one-on-one to large groups including formal and informal presentations, training sessions and question and answer sessions.
  • Work in an office environment, lift and move objects up to 40 pounds such as large binders, books, boxes, and small office equipment.
  • Have sufficient finger/hand coordination and dexterity to operate and adjust office equipment such as telephone and computer.
  • React quickly under high pressure settings.
  • Willingness to travel locally and overnight via plane, train or private vehicle.
  • Ability to work irregular hours including evenings and weekends.
  • Ability to maintain a polished professional appearance.
  • Occasional exposure to dirt, dust, cold, heat.
  • Constant public contact.
  • Constant decision making and concentration.


  • Possession of an appropriate California operator’s license issued by the State Department of Motor Vehicles, and adequate automobile insurance; possession and maintenance of a good driving record (as evidenced by freedom from multiple or serious traffic violation for at least a two-year duration) that does not contribute to an increase in UWCCR insurance rates.

To apply for this position please email your resume and cover letter to Only resumes with a cover letter and resume attached will be considered. No phone calls please.